Cookies and privacy

We will make every effort to protect your privacy by maintaining a consistently high level of site security and following strict policies on how we store and use personal information.

The information we collect and how we use it

To access the site, you will need to sign up with us. To access restricted parts of the site we will need to obtain other details from you.

When you use the site, we may track and keep a record of the pages you visit. This data will be used in anonymised, amalgamated form only to allow us to study how people are using our site and which topics are most popular. This will help us improve what we offer on the site.

Your email address will be used to contact you with regard to your account only (e.g. in setting up subscriptions, notifying you of locations for collecting certificates, etc.). If you sign up to the e-newsletter, you will receive information about new modules and features etc.

The information in your My Learning area, including the modules you have undertaken, progress on modules, and so on, is considered private. Our technicians have access to it in order to fix problems and maintain the site. However, we do not read this information unless necessary, and will not release it to other people or organisations without your prior consent. Specifically, we do not make this information available to the College’s Postgraduate Education Department, which manages the CPD programme. To demonstrate that you have completed modules successfully for the purposes of your CPD requirements, you will need to print out and present a paper copy of the relevant certificate.

Cookies on our website

Websites, including, use techniques to enhance user-friendliness and to make the site as interesting as possible for each visitor.

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

A cookie stores select pieces of information based on your visit to the eLearning Hub. Examples of data stored within cookie files would be information you input into a registration form, e.g. email address, first name and last name, and post code.

These cookies either last for the length of time you use the website or may stay on your computer for a limited period of time to allow the website to recognise you if you return.

We use cookies to provide you with an easier and more customised service, as well as tracking how visitors use the website.

How to control or delete cookies

You can easily block or delete cookies, through your browser.

You can reject all or certain cookies. You can also configure your browser to get notifications when a cookie is offered.

For help on how to delete cookies, visit Please be aware, though, that if you reject cookies your experience of this website may not reach its full potential.

Cookies we use

Cookies enable us to tailor particular parts of the site to your needs.

IP addresses

Each time you use the internet, your Internet service provider assigns your computer a number called an IP address. This number may be the same or different each time you go online. The website uses visitors' IP addresses to gather general data about site traffic. Each time your computer requests information from our site, we log your IP address on our server. We cannot identify you from your IP address.

Module feedback

You are able to give feedback about a learning module after completing it. This information may be made visible to other users of the site, including guest users, in which case it will be unattributed. We will also use it to improve our site.

To whom will we disclose information about you?

We will not disclose your personal data to any third party, other than those who provide IT and support services to us and only where bound by duties of confidentiality.

How personal information is stored and protected

Your personal data is stored in our databases, which are only available to the web administrators and authorised eLearning staff on a password-protected basis.


You should not share your user name and password with other people.

Your consent

By submitting your information, you consent to the use of that information as set out in this policy. You should review this policy regularly, to note any changes as to how we collect and use personal information.