Creating inclusive LGBTQ+ environments. Practical advice and support for organisations on how to implement the national LGBTQ+ Inclusion Framework

Dinesh Bhugra, Peter Molyneux, Jon Van Niekerk, Wendy Burn

75 minutes


July 2023

Congress webinar 2023


The LGBTQ+ population in the UK experiences significant physical and mental health inequalities compared to the general population. These inequalities extend from increased risk factors for ill health and barriers to accessing healthcare and support, to discrimination against LGBTQ+ staff within the workplace. The COVID-19 pandemic has further exacerbated these inequalities and caused significant negative impact on the health and wellbeing of the LGBTQ+ population. Recent NHS Staff Survey data shows that the LGBTQ+ workforce remains at heightened risk of physical violence from patients, and bullying, harassment or abuse from colleagues.

Leaders of NHS organisations seek support on how to make progress and deliver on their role in creating genuine improvement for staff, patients and the population. The Health and Care LGBTQ+ Leaders Network, in collaboration with the NHS Confederation’s Mental Health Network, developed the national inclusion framework. Based on peer learning, the inclusion framework details the practical steps organisations can take to implement these recommendations

The masterclass aims to show you practical steps as relates to LGBTQ+ staff and service users:

- Create visible leadership and confident staff.

- How to create a strong knowledge base.

- How to be non-heteronormative and non-cisnormative in all you do.

- Take responsibility for collecting data.

- Listen to your service users.

- Proactively seek out partners to co-deliver services.


Chair: Dinesh Bhugra, Institute of Psychiatry, London, United Kingdom

Peter Molyneux, Chair, Sussex Partnership and Co-Chair, Health and Care LGBTQ+ Leaders' Network, UK

Jon Van Niekerk, Cygnet Health Care, London, United Kingdom

Wendy Burn, Consultant Old Age Psychiatrist, Leeds and York Partnership NHS Foundation Trust, United Kingdom


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