Scapegoating in psychiatry: Understanding, addressing, and preventing blame cultures

Author(s):
Dr Rachel Gibbons, Dr Nisha Shah, Dr Mayura Deshpande, Dr Jo O'Reilly, Dr Benji Waterhouse

Duration:
75 minutes

Credits:
1.25

Published:
June 2025

Type:
Congress webinar 2025

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This session will explore the complex phenomenon of scapegoating within psychiatric settings, particularly in the aftermath of significant events such as patient deaths by suicide and patient-perpetrated homicides (PPH) or other critical incidents. Scapegoating is a common psychological and social reaction that often emerges during times of crisis, yet it hinders organisational learning and creates a culture of blame rather than reflection and growth.

Drawing on insights from organisational dynamics, clinical experience and psychological and philosophical theory, the session will unpack how scapegoating develops, the impact it has on both individuals and institutions, and how it can be prevented. The panel will also discuss recent examples, including heightened scrutiny after critical incidents, and how shifting from a punitive to a learning culture can be achieved within psychiatry.

Learning objectives

In this session you will explore:

  • The roots of scapegoating: Explore the psychological, social, and organisational factors that lead to scapegoating in psychiatric and medical settings
  • Recognise the impact: Understand the detrimental effects of scapegoating on individual clinicians, teams, and patient care. Examine how blame cultures prevent learning from critical incidents
  • Preventive strategies: Discuss strategies and recommendations for preventing scapegoating in response to high-profile events, with a focus on promoting reflection, support, and systemic learning within psychiatric organisations
  • Implementing College guidance: Consider how the College’s guidance on events such as patient-perpetrated homicides can be implemented nationally, with a view towards fostering supportive, non-punitive responses.
Speakers

Chair: Dr Rachel Gibbons

Dr Rachel Gibbons

Dr Nisha Shah

Dr Mayura Deshpande

Dr Jo O'Reilly, Camden and Islington Mental Health Trust, London

Dr Benji Waterhouse, Camden and Islington Mental Health Trust, London

Availability

This webinar is part of the Congress 2025 webinar library package which is no longer available for purchase. If your Congress Webinar Library 2025 subscription is still active, you can still watch this webinar.

 

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