This second module follows on from the approaches to managing poor performance set out in the first module: Problem psychiatrists: Part 1 – introduction to dealing with poor performance.
In addition to their publication Raising and Acting on Concerns About Patient Safety (GMC, 2012) the GMC also publishes annual information about The State of Medical Education and Practice in the UK (GMC, 2024). Local complaints and issues are becoming much more common, and it follows that all psychiatrists are likely to have to respond to their own referral or the referral of a colleague to the GMC possibly once in their career.
This module aims to be available as a resource when poor performance cases arise; it applies the lessons from Part 1 with an emphasis on implementing national policy. This module will also further develop some of the skills and habits of mind that are useful and effective in understanding and managing performance concerns.
While the module is aimed mainly at those managing others, it will also be of value to all doctors in helping them understand the frameworks and processes associated with dealing with poor performance.
Learning Outcomes:
By the end of this module, you should be able to:
- consider when to use informal rather than formal procedures
- apply local disciplinary policy
- be aware of demographics and statistics
- recognise factors underlying performance concerns
- apply good practice based on understanding the principles in Maintaining High Professional Standards in the Modern NHS (MHPS) (Department of Health, 2005)
- identify sources of advice and support.
Availability
This module is available as part of a CPD eLearning subscription.
